Resident Retention Program
Stevens Realty
Resident Retention is crucial to successful property management. Stevens Realty understands retaining a resident is just as important as obtaining one. On top of building meaningful, long-lasting connections within your community, keeping residents also increase your properties’ value.
Resident Retention is a fundamental part of successful property management. Therefore, we take it very seriously.
Here are some activities Stevens Realty is doing to increase tenant retention:
- Phone lines are open seven days a week for our residents to contact us with any issues.
- Installed a state-of-the-art maintenance request to process maintenance request less that two days on average. Emergency repairs are done the same day.
- Report payment history to credit agencies to improve credit
- Thorough yearly inspection to ensure safety, cleanliness, and resident satisfaction.
- Send a book at renewal to improve financial education and future financial sucess
- Birthday cards every year
- Renewal gifts each year of 12-month lease renewals
- Work out payments plans, or connect tenants with local resources to help pay rent if they experience financial hardship
- Offer convenient home automation and filter plans
- Wifi resident retention plan in the works
- Renters insurance at competitive rates to ensure our resident's items are safe
- New resident retention plan in the works
- The tenant may be able to buy the house they are living in with owner financing provided by Stevens Realty
- Easy Online Payments
Serve God Through Serving Our Family, Tenants, Owners and Community
For more details call (931) 526 5188