Resident Retention Program

Stevens Realty

Resident Retention is crucial to successful property management. Stevens Realty understands retaining a resident is just as important as obtaining one. On top of building meaningful, long-lasting connections within your community, keeping residents also increase your properties’ value.

Resident Retention is a fundamental part of successful property management. Therefore, we take it very seriously.

Here are some activities Stevens Realty is doing to increase tenant retention:

Phone lines are open seven days a week for our residents to contact us with any issues.
Installed a state-of-the-art maintenance request to process maintenance request less that two days on average. Emergency repairs are done the same day.
Report payment history to credit agencies to improve credit
Thorough yearly inspection to ensure safety, cleanliness, and resident satisfaction.
Send a book at renewal to improve financial education and future financial sucess
Birthday cards every year
Renewal gifts each year of 12-month lease renewals
Work out payments plans, or connect tenants with local resources to help pay rent if they experience financial hardship
Offer convenient home automation and filter plans
Wifi resident retention plan in the works
Renters insurance at competitive rates to ensure our resident's items are safe
New resident retention plan in the works
The tenant may be able to buy the house they are living in with owner financing provided by Stevens Realty
Easy Online Payments

Serve God Through Serving Our Family, Tenants, Owners and Community

For more details call (931) 526 5188