How to Keep Your Tenants Happy and Your Property Safe

As a tenant at Stevens Realty, you have the right to expect a safe and well-maintained living space. Regular property maintenance checks might seem inconvenient, but they offer numerous benefits that significantly improve your living experience. Our primary concern is your safety and security. Through regular maintenance inspections, we can identify potential hazards such as faulty electrical wiring, gas leaks, or structural issues. Addressing these problems promptly ensures peace of mind and provides a secure living environment.

Moreover, early detection of maintenance issues is crucial. Regular inspections allow us to spot minor repairs before they escalate into major problems. This saves costs and reduces the likelihood of you experiencing inconvenience or discomfort due to unresolved issues.

At Stevens Realty, we believe in providing you with the best living conditions. Our regular maintenance checks ensure that common areas are clean and well-kept and amenities are functioning correctly. We want you to enjoy a high quality of life and take pride in your living space.

Not only does maintenance benefit your safety and comfort, but it also extends the lifespan of property components and appliances. Addressing wear and tear promptly prevents premature replacements, which can be costly and inconvenient for both parties. By conducting regular property maintenance checks, we can also enhance energy efficiency. Inspecting and maintaining heating, ventilation, and air conditioning systems (HVAC) and insulation can lower utility bills and create a more sustainable living environment.

We understand that a well-maintained property retains its value over time. That’s why we encourage regular maintenance to preserve the property’s condition, appearance, and functionality. It ensures you live in an attractive and functional property throughout your lease term. Positive landlord-tenant relationships are essential to us. Regular maintenance checks foster these relationships by showing that your concerns are taken seriously, and repairs are promptly addressed. We encourage you to be responsible occupants and treat the property with care.

Our regular property maintenance checks ensure we comply with all legal requirements and safety standards. Your safety and well-being are paramount; we take our legal obligations seriously.

To make submitting work orders easier, we have implemented an online platform called Property Meld. You can conveniently submit your maintenance requests through this platform, ensuring a prompt response and resolution to any issues you encounter.

To submit a work order, please follow these simple steps:

  • 1. Go to using your preferred web browser.
  • 2. Log in using your tenant account credentials. If you still need to register, you can easily create an account by providing your contact information.
  • 3. Once logged in, you’ll be directed to the tenant dashboard. Look for the “Submit Work Order” or “Maintenance Request” button and click on it.
  • 4. Fill out the work order form with the necessary details. Please be specific about the maintenance issue or repair request so our team can address it effectively.
  • 5. If applicable, you may have the option to attach images or documents related to the issue that help our maintenance team better understand the problem.
  • 6. Review the information you provided to ensure accuracy and completeness.
  • 7. Click the “Submit” button to send your work order to our maintenance team.

Once your work order is received, our maintenance staff will promptly assess the situation and prioritize the request based on urgency. Rest assured that we will address the matter quickly to minimize any inconvenience.

At Stevens Realty, we take pride in maintaining our properties to the highest standards and ensuring a comfortable living environment for all our tenants. Your cooperation in reporting maintenance issues promptly through the Property Meld platform is invaluable in helping us achieve this goal.
If you encounter any difficulties submitting a work order or have questions about the process, please don’t hesitate to contact our support 24/7 at (931) 526-5188. We are here to assist you and ensure your tenancy with us is enjoyable and hassle-free.