Stevens Realty Utility and Maintenance Reduction Program provide a preventative maintenance HVAC service for our homeowners. This program is about protecting your physical asset by lengthening the life of your HVAC system.
Over the past several years we’ve realized that, despite their best efforts, residents are generally not in the habit of regularly changing their air filters. In fact, the national average of residents that change filters reliably is about 10%. Despite it being standard in the lease agreement that this is a resident responsibility, it gets neglected because it is out of sight and out of mind. Whether it be a function of simply forgetting, not being able to find the right size or quality of filter in the store, or not even knowing what an air filter is, residents and homeowners alike desire a more consistent, convenient approach to this mundane chore. It often becomes too little too late before anyone realizes the filter needs to be changed, and the result usually comes in the form of a high-dollar HVAC service bill.
With Stevens Realty Utility and Maintenance Reduction Program – Residents receive the exact size and quantity of high-quality pleated, wire-backed filters (not the cheap fiberglass ones) on their doorstep at the exact time they need to change them. Residents pay for the service and we see they are happy to save money and time over going to the store. Each filter will have an expiration date stamped on it (so we can ensure compliance) and instructions on how, where, and why the resident should change their air filter.
Residents now change their filters within a few days of the delivery, fewer move-outs, and thousands of dollars in preventative maintenance savings for property owners.