Tenant Benefits & Experience
Stevens Realty
Tenant Benefits, Guarantee & Program
Discover tenant benefits designed for your comfort and convenience. Enjoy flexible leasing options, maintenance support, and exclusive savings tailored for our tenants.
Pet Friendly
Many of our properties are pet-friendly (click for our pet policy). We provide a secure online pet profile and we never charge pet deposits or pet rent.
Security Deposit Protection
Your security deposit is held by us, in an FDIC-insured trust account, we also have partnered with Termwise for a security deposit alternative. We guarantee the protection of your security deposit.
Online Rent Payments
Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or eChecks... and with NO bank fees to you.
Legal Guarantees
We ensure the properties we manage and the processes we follow are legally compliant and we offer an easy, fair, and fully transparent renting experience.
24 Hour Repair Hotline
Get immediate help for any repair need, anytime (submit your work order here). Our 24-hour hotline number 931-488-8859 ensures fast, reliable fixes and around-the-clock vendors to complete work orders promptly.
Quality Repairs
Our vendors are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job. We even send you a maintenance survey after the job so you can give your honest feedback.
Response Time Guarantee
Nobody likes waiting for a response, that is why we promise to respond to all communication within 24 business hours.
Secure Resident Portal
Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.
Property Inspections
We inspect your property during your lease term to ensure there are no outstanding repair issues.
Trust
Our family-owned business has been serving residents since 1989, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship-based service.
Utility Concierge
A concierge service will assist you in setting up your utilities as well as any phone, cable, or security needs.
Giving Back
For every lease we sign we contribute money to our "Stevens Care" fund. This money is used to help responsible residents pay their rent during unexpected financial emergencies.
